Return Policy

At Grantiro, customer satisfaction is at the core of everything we do. We are dedicated to ensuring that our products meet the highest quality standards and that you have a seamless shopping experience with us. We understand that sometimes issues may arise, and we are committed to resolving them promptly and efficiently.

Refund Policy

Our refund policy is designed to offer convenience and fairness to our customers. We accept refund requests under specific conditions to ensure you have the flexibility you need:

Damaged or Defective Items:

If your item arrives in a damaged or defective condition, please inspect it upon delivery and notify us within 24 hours of receipt. Timely reporting allows us to assess and resolve the issue efficiently. Once we verify the issue, we will initiate a refund process.

Other Refunds:

We also accept refund requests for reasons such as size, color preference, or change of mind. However, a small processing fee may apply to cover transaction costs.

Conditions for Refunds:

Items must be in their original condition, including packaging, tags, and any accompanying accessories.

The refund request must be submitted within 24 hours of delivery.

Refunds will be processed to the original payment method within a stipulated time frame.

If a refund is unavailable, we will offer store credit or an alternative solution.

We value your trust and are committed to making your experience with Grantiro as smooth as possible. Should you have any questions or need assistance with a refund, please don’t hesitate to reach out to our customer service team.

📩 Contact us: info@grantiro.in